Do you accept walk-ins or short notice appointments?
We specialize in short notice appointments. Just give us a call to confirm availability.
How early should I arrive for my massage?
We ask that new clients arrive 10 minutes prior to their session to complete our questionnaire. You will also consult with your therapist to determine the type of massage you would like and discuss any issues you may be experiencing. Existing clients should arrive 5 minutes prior to their scheduled session.
Can I talk during a massage session?
Of course! We love to engage in conversation with our clients however, we also understand this is the time to relax. Have a chat or fall asleep... this is your time!
Draping is the technique of uncovering only the part of the body that is being worked on during massage. Draping allows you to be undressed to your comfort level underneath a sheet or blanket and feel safe, warm and unexposed.
Are there cancellation fees?
We understand that "life happens" and sometimes you need to cancel an appointment. Out of respect and consideration to your therapist and other clients, we have adopted the following policies:
Please provide a 24-hour notice when cancelling an appointment.
If you are unable to give us the minimum 24-hour notice, you will be charged the full amount of your treatment fee.
All "No Shows" will be charged the full amount of your treatment fee.
Packages and gift certificates used for missed appointments will be voided.
What about method of payment and tipping?
We accept most major credit cards (Visa, Discover, Master Card) or cash. If you like the service you received, a gratuity is always appreciated but is certainly not required.